TERMS-CONDITIONS

 

VOUCHER

 

Boring but important to read how the „£15 Vouchers” works:

1. Vouchers are valid through 31.12.2018.
2. A Voucher might be used only when asking for the quote or booking the locksmith via email: info@wglocksmiths.co.uk.
3. Send us an email, add the voucher as an attachment and ask us for the quote or to book an appointment.
4. Each voucher can be used just once.
5. You are allowed to gift the voucher to your family or friends so they can use it.
6. One Voucher can be used just for one job.
7. You can use the voucher to reduce price of the labour only.
8. You cannot use the voucher to purchase any product at WG Locksmiths Ltd.

 

 

COMPLAINTS

 

If we cannot resolve the complaints using our own complaints procedure,  then, as The Which Trusted Trader,
we use Dispute Resolution Ombudsman for the resolution of the dispute
.

To file a complaint please call 0117 981 2929 or contact them via them website.

 

DOCUMENTS TO DOWNLOAD

 

Code of conduct (digital leaflet)

COMPLAINTS POLICY_WG Locksmiths Ltd_2018

Notice of the Right to Cancel and Start Work Now Form_WG Locksmiths Ltd_2018